Terms of Service

The Contractor — SIA "Riga Soft Systems", registration number 40203745105 — provides website development services under productised packages described on this website: Website Redesign, Portfolio Website and Booking Website. The specific scope, structure and timeline of each project are recorded in a Service Agreement signed by both parties prior to commencement.

• Fees are fixed per package and stated in EUR. Where applicable under Latvian law, fees are exclusive of VAT.
• Full payment is due within five (5) business days of signing the Service Agreement, by bank transfer to the account specified by the Contractor.
• Any bank charges, transfer fees and related payment expenses are borne by the Client.
• The Contractor is entitled to suspend performance until full payment has been received.

• Perform the services with reasonable care, skill and professional diligence.
• Use modern technical solutions and development tools.
• Keep the Client reasonably informed about progress.
• Maintain confidentiality of information received from the Client.
• Deliver the completed project after receipt of full payment.

The Contractor does not guarantee any specific commercial outcome, increase in sales, traffic or other business results.

• Provide all necessary materials, texts, images, logos and access credentials on time.
• Provide lawful, accurate, non-infringing materials.
• Review and approve intermediate results in a timely manner.
• Pay in full and on time.
• Use the completed website only for lawful purposes.

If the Client fails to provide feedback for more than five (5) consecutive calendar days, the project deadline is automatically extended accordingly.

Upon completion, the Contractor provides access to the completed website or project files. The Client is expected to inspect the work within three (3) business days for booking projects, or five (5) business days for redesign and portfolio projects. If no written objections are submitted within that period, the services are deemed properly rendered and accepted. Minor visual differences between browsers or devices do not constitute defects unless they materially affect functionality.

• Upon full payment, the Client receives the right to use the completed website for its intended purposes.
• Exclusive rights to source code, frameworks, templates, libraries and internal tools used by the Contractor remain the property of the Contractor unless otherwise agreed in writing.
• The Contractor may reuse general development components and non-confidential technical solutions in other projects.
• The Client may not resell or present the completed work as independently developed without the Contractor's written consent.

Each party undertakes not to disclose confidential information obtained during the project to any third party without prior written consent, except where disclosure is required by law. Processing of personal data complies with applicable laws of the Republic of Latvia and the GDPR — see our Privacy Policy.

The Contractor's total liability under any project shall in all circumstances be limited to the amount actually paid by the Client under the relevant Service Agreement. The Contractor shall not be liable for indirect or consequential damages, including loss of profit, business opportunity, reputational damage, customer loss or data loss. Neither party is liable for delays caused by force majeure events beyond its reasonable control.

• Either party may terminate the Service Agreement by mutual written agreement or for a material breach by the other party.
• If the Client terminates the agreement after work has commenced, payments already made are retained by the Contractor to the extent of work performed and resources allocated.
• The Contractor may suspend or terminate performance in case of non-payment, provision of unlawful materials or inability to perform due to circumstances attributable to the Client.

The parties shall seek to resolve all disputes through good-faith negotiations. A mandatory pre-trial claim procedure applies, with a response period of ten (10) business days. If no agreement is reached, disputes shall be resolved by the courts of the Republic of Latvia having jurisdiction over the Contractor's registered office.

These Terms supplement, and do not replace, the individual Service Agreement signed for each project. In the event of any conflict, the signed Service Agreement prevails. We may update these Terms from time to time; the version in force at the time the relevant Service Agreement is signed applies to that project.